Decision Matrix: Selecting a Business Process Management Vendor (Competitor Focus)

Introduction

Ovum's Business Process Management (BPM) Decision Matrix report explores the competitive dynamics within the BPM market and helps businesses select a vendor based on its technology strength, reputation among customers, and impact in the market. Ovum provides a complete view of vendor capabilities and advises on those you should explore, consider and, most importantly, shortlist.

Scope

*Provides an overview of the most important trends affecting the BPM market and influencing its competitive dynamics.

*Delivers a comprehensive comparison of BPM vendors in terms of their technology, user sentiment and market impact.

*Presents a detailed view of each vendor's BPM portfolio, as well as providing advice on the suitability of these offerings.

*Vendors covered: Active Endpoints, Appian, AuraPortal, Cordys, Intalio, IBM, Lombardi, Metastorm, Oracle, Pegasystems, SAP, Savvion, Tibco, Ultimus.

Highlights

Ovum views the BPM market as very competitive, but comparably fragmented, with several BPM specialists featuring among the leaders. However, Ovum did note that the stratification within the leading vendors profiled is increasingly apparent.

The most successful BPM vendors seem to be those that combine excellent core BPM modules with the key competitive differentiators from the adjacent competency areas. In addition, Ovum emphasises the importance of a clearly articulated approach to BPM, particularly those responding directly to the needs and requirements of business departments.

Reasons to Purchase

*Gain detailed knowledge of BPM vendors' strengths with regards to technology, user sentiment and market impact.

*BPM vendors can benchmark their own performance in various key criteria against their competitors.

*IT managers will gain valuable insight to improve their BPM strategy and purchasing decisions.


Report Highlights
Ovum views the BPM market as very competitive, but comparably fragmented, with several BPM specialists featuring among the leaders. However, Ovum did note that the stratification within the leading vendors profiled is increasingly apparent.

The most successful BPM vendors seem to be those that combine excellent core BPM modules with the key competitive differentiators from the adjacent competency areas. In addition, Ovum emphasises the importance of a clearly articulated approach to BPM, particularly those responding directly to the needs and requirements of business departments.
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OVUM VIEW 1
CATALYST 1
SUMMARY 1
TABLE OF CONTENTS 2
TABLE OF FIGURES 3
MARKET DEVELOPMENTS 4
VEndor Selection 4
Consolidation has proceeded unabated since the last BPM Decision Matrix was published 4
Core BPM Decision Matrix 5
Extended BPM Decision Matrix 7
Market leaders: Metastorm, Oracle and Savvion 8
The challengers: IBM and the BPM Specialists 9
The prospects: AuraPortal, Cordys, Intalio, SAP and Tibco 10
MARKET LEADERS 11
Market leaders: Technology Assessment 11
Market leaders: User Sentiment 12
Market leaders: Market Impact 13
VENDOR ANALYSIS 15
Active Endpoints: BPM Radars 15
Recommendation: Consider 17
Appian: BPM Radars 18
Recommendation: Consider 20
Auraportal: BPM Radars 21
Recommendation: Explore 22
Cordys: BPM Radars 24
Recommendation: Explore 25
IBM (including Lombardi): BPM Radars 27
Recommendation: Consider 29
Intalio: BPM Radars 32
Recommendation: Explore 34
Metastorm: BPM Radars 36
Recommendation: Shortlists 37
Oracle: BPM Radars 39
Recommendation: Shortlist 41
Pegasystems: BPM Radars 43
Recommendation: Consider 45
SAP: BPM Radars 47
Recommendation: Consider 48
Savvion: BPM Radars 51
Recommendation: Shortlist 53
Tibco: BPM Radars 55
Recommendation: Explore 56
Ultimus: BPM Radars 58
Recommendation: Consider 59
APPENDIX 61
Summary scores 61
Ovum ratings 61
Definitions 62
Extended Methodology 63
Technology assessment 63
User Sentiment 63
Market Impact 64
Sources 65
Further reading 65
Ask the analyst 65
Ovum consulting 65
List of Tables
Table 1: Vendors profiled in the BPM Decision Matrix 2010 report 4
Table 2: Core BPM Decision Matrix* 2010 5
Table 3: Extended BPM Decision Matrix* 2010 8
Table 4: BPM Decision Matrix 2010 - vendor scores summary 61
List of Figures
Figure 1: Core BPM Decision Matrix 2010 6
Figure 2: Extended BPM Decision Matrix 2010: Technology and Market Impact assessment scores only 7
Figure 3: Market leaders analysis: Technology assessment 11
Figure 4: Market leaders analysis: User Sentiment 12
Figure 5: Market leaders analysis: Market Impact 14
Figure 6: Active Endpoints BPM radars 15
Figure 7: Appian BPM radars 18
Figure 8: AuraPortal BPM radars 21
Figure 9: Cordys BPM radars 24
Figure 10: IBM BPM radars 27
Figure 11: Lombardi BPM radars 29
Figure 12: Intalio BPM radars 32
Figure 13: Metastorm BPM radars 36
Figure 14: Oracle BPM radars 39
Figure 15: Pegasystems BPM radars 43
Figure 16: SAP BPM radars 47
Figure 17: Savvion BPM radars 51
Figure 18: Tibco BPM radars 55
Figure 19: Ultimus BPM radars 58

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