| |
China Software Outsourcing Industry Report, 2006-2007
Beijing RIC Information Consulting Co. Ltd
China software industry has gradually stepped out of downturn since 2005, which is mainly attributable to the decreasing number of new entrants into such industry on one hand; and
|
2007 |
399,00$ |
| |
Richtiges Outsourcing: Sourcing Strategien für Großbanken
Soreon Research GmbH
Exklusive Analysen, basierend auf Daten deutscher Unternehmen und Daten von Anbietern für den deutschen Markt. / Berücksichtigung der speziellen Rahmenbedingungen des Bankensektors wie z.B. steuerliche Situation von Banken und spezielle Lohn- und Kostenstrukturen dieses Sektors. / Individuelle TCO
|
2004 |
1.990,00€ |
| |
Richtiges Outsourcing: Sourcing Strategien für Privatbanken
Soreon Research GmbH
Exklusive Analysen, basierend auf Daten deutscher Unternehmen und Daten von Anbietern für den deutschen Markt. / Berücksichtigung der speziellen Rahmenbedingungen des Bankensektors wie z.B. steuerliche Situation von Banken und spezielle Lohn- und Kostenstrukturen dieses Sektors. / Individuelle TCO-
|
2004 |
1.990,00€ |
| |
Richtiges Outsourcing: Sourcing-Strategien für Sparkassen und Genossenschaftsbanken
Soreon Research GmbH
Exklusive Analysen, basierend auf Daten deutscher Unternehmen und Daten von Anbietern für den deutschen Markt. / Berücksichtigung der speziellen Rahmenbedingungen des Bankensektors wie z.B. steuerliche Situation von Banken und spezielle Lohn- und Kostenstrukturen dieses Sektors. / Individuelle TCO
|
2004 |
1.990,00€ |
| |
Komplettoutsourcing Human-Resource-Management, Machbarkeit, Vorgaben, Potenziale, Konsequenzen (1. Ausgabe)
r&p management consulting
Grundsatz- und Strategiefragen / Ansätze für planerische Vorgehensweisen / Umsetzungen /
|
2004 |
170,69€ |
| |
Benchmarking-Studie "Erfolgsmodelle im Outsourcing"
Mummert Communications GmbH
Modelle: Welches Betriebsmodell soll für das Outsourcing realisiert werden? / Modelle: Wie soll das Outsourcing umgesetzt werden? / Modelle: Wie viele Outsourcing-Anbieter haben/werden Sie detailliert untersuchen? / Erfahrungen: Haben Sie bereits Erfahrungen mit Outsourcing gesammelt? / Erfahrungen
|
2004 |
237,10€ |
| |
Kassensturz: Offshore-Outsourcing und In-House im Vergleich
Soreon Research GmbH
Bei welchen Projekten/Prozessen spart Offshore-Outsourcing Geld? / Bei der Auslagerung welcher Prozesse gehen Unternehmen ein vertretbares Risiko ein? / Bei welchen Prozessen/Projekten können Unternehmen Offshore-Wertsteigerungspotenziale realisieren? / Welche Unternehmen sollen offshore auslager
|
2003 |
1.490,00€ |
| |
Outsourcing in the Government Services Market (Best Practice Insights)
Datamonitor
IntroductionIn recent years, government has become a new market for outsourcing services, as agencies struggle with the need to deliver services under increased cost pressures.Scop
|
2010 |
1.895,00$ |
| |
Profiting from at-home agents in contact center outsourcing (Market Focus)
Datamonitor
Total global market size for the outsourced at-home agent market Factors encouraging investors to use outsourcers with home based agents Advantages for contact center outsourcers to use home-based agents Key areas of concern around the use of home based agents / /
|
2007 |
1.895,00$ |
| |
How to Profit from Emerging Contact Channels (Strategy Brief)
Datamonitor
An analysis of how voice remains a key channel for outsourced contact center investors A description of the growth of email as a customer care mechanism A discussion of how web chat can be used in the domain of technical support The targeted growth of SMS as a contact channel / /
|
2007 |
1.895,00$ |
| |
Theme 3: Outsourcing & Technology - reconciling competing markets (Executive Presentation)
Datamonitor
Business updates are presentations that update you on our market forecasts, competitive trends and changes in end-user needs. Please contact your account manager for details. / /
|
2007 |
1.895,00$ |
| |
How to Profit in a Multifunctional Outsourcing Environment (Strategy Focus)
Datamonitor
A discussion on the dynamics of each outsourced horizontal contact center function An analysis of the geographic market opportunities currently available to contact center outsourcers An overview of vertical requirements pertaining to outsourced contact center functions A discussion of key internal
|
2007 |
1.895,00$ |
| |
Outsourcing and Shared Services in Government IT Management (Review Report)
Datamonitor
Shared Services and the Future of Technology Adoption in Government (Market Focus) Understanding Shared Services Opportunities in Government (Strategy Focus) Meeting the Technology Challenge of Shared Services in Government (Technology Focus) Shared Services and Outsourcing in US and European Govern
|
2007 |
3.395,00$ |
| |
European BPO market directions
Datamonitor
Different cultural, legal and business challenges affect the appetite for, and adoption of, business process outsourcing (BPO) differently in each European country. Labour regulati
|
2007 |
750,00$ |
| |
The Future of Vertical Investment in Contact Center Outsourcing (Review Report)
Datamonitor
/ / Overview of regional variances in contact center vertical outsourcing A discussion of mature vertical markets and their needs in contact center outsourcing A discussion of emerging vertical markets and their needs in contact center outsourcing A quantitative overview of the global and regional
|
2007 |
3.395,00$ |
| |
Regional Variances in Vertical Outsourcing Investment (Market Focus)
Datamonitor
/ / Vertical contact center outsourcing trends in North America and target market opportunities Vertical contact center outsourcing trends in EMEA and target market opportunities Vertical contact center outsourcing trends in APAC and target market opportunities Vertical contact center outsourcing
|
2007 |
1.895,00$ |
| |
Shared Services and Outsourcing in US and European Government (Intreractive Model)
Datamonitor
Shared services as a method of implementing IT systems is attracting increased attention from governments. This model gives the scale of the shared services market in government i
|
2007 |
15.000,00$ |
| |
2010 Leading ICT Outsourcers in the Travel, Tourism and Leisure Sector
The Black Book of Outsourcing
Introduction
Uncertain economic conditions, volatile demand, increasing fuel costs and competition added to the troubles of the global travel, tourism and leisure (TTL) sector. Th
|
2011 |
2.500,00$ |
| |
2010 Leading Providers of Application Management Outsourcing Services
The Black Book of Outsourcing
Introduction
The application management services (AMS) outsourcing industry has exhibited growth in contract activity since the second half of 2009. This report combines primary r
|
2011 |
2.500,00$ |
| |
2010 Leading Providers of Application Development and Maintenance Outsourcing Services
The Black Book of Outsourcing
Introduction
The application development and maintenance (ADM) outsourcing industry exhibited cyclical trends between 2006 and 2010, with the total contract activity bottoming out
|
2011 |
2.500,00$ |
| |
State of the Global Datacenter Services Outsourcing Industry 2010
The Black Book of Outsourcing
Introduction
The outsourcing of datacenter services has shown a declining trend since 2008. The number of deals recorded in 2010 has been the lowest since 2008. There has been a d
|
2011 |
2.500,00$ |
| |
2010 Leading Providers of Document Process Outsourcing Services
The Black Book of Outsourcing
Introduction
The global document process outsourcing (DPO) industry showed positive signs in 2010, following a weak performance during 2008–09. However, the contracts signed in 20
|
2011 |
2.500,00$ |
| |
2010 Outsourcing by Large Enterprises
The Black Book of Outsourcing
Introduction
The outsourcing of information and communication technology (ICT) and business process outsourcing (BPO) services by large enterprises picked up in the second half of
|
2011 |
2.500,00$ |
| |
2010 Leading Providers of Desktop Management Outsourcing
The Black Book of Outsourcing
Introduction
The global desktop management outsourcing market showed positive signs in 2010, following a weak performance during 2006–09. However, the market's aggregate total con
|
2011 |
2.500,00$ |
| |
2010 Outsourcing in the Financial Services Sector
The Black Book of Outsourcing
Introduction
In recent years, the global financial markets were amidst the center of the worst crisis since the Great Depression of the 1930s. The impact was felt in terms of work
|
2011 |
2.500,00$ |
| |
2010 Leading Providers of Outsourced Sales and Marketing Services
The Black Book of Outsourcing
Introduction
The sales and marketing outsourcing (SMO) model has evolved from a simple method of outsourcing internal sales into the outsourcing of end-to-end sales and marketing
|
2011 |
2.500,00$ |
| |
2010 Leading Providers of Contact Center Outsourcing
The Black Book of Outsourcing
Introduction
This report finds that most providers receiving the highest rankings in the 2010 Black Book of Outsourcing survey tended to be large companies with global presence in
|
2011 |
2.500,00$ |
| |
2010 Leading Providers of Legal Process Outsourcing
The Black Book of Outsourcing
Introduction
The global legal process outsourcing (LPO) market was worth $400m in 2010 and is expected to be worth $2.4bn by 2012. This report combines primary research on custome
|
2011 |
2.500,00$ |
| |
2010 Leading Providers of Knowledge Process Outsourcing
The Black Book of Outsourcing
Introduction
The global knowledge process outsourcing (KPO) market activity picked up in 2010 following a slump in the overall outsourcing market in 2008 and 2009. The contract ac
|
2011 |
2.500,00$ |
| |
State of the Outsourcing Industry in the Americas
The Black Book of Outsourcing
Introduction
The IT and business process outsourcing (BPO) market in the Americas was worth $260bn in 2009. Outsourcing activity in the Americas picked up in 2010, following a maj
|
2011 |
2.500,00$ |
| |
State of the Human Resources Outsourcing Industry 2010
The Black Book of Outsourcing
Introduction
The global human resources outsourcing (HRO) market activity picked up in 2010, following a slump in the overall outsourcing market in 2008 and 2009. The contract a
|
2010 |
2.500,00$ |
| |
State of the Global ICT Outsourcing Industry 2010
The Black Book of Outsourcing
Introduction
Based on publically disclosed IT services and BPO contracts, the global ICT outsourcing industry generated $64,918.6m in aggregate value during H1 2010. This report
|
2010 |
2.500,00$ |
| |
Outsourcing in the UK and Ireland
The Black Book of Outsourcing
Introduction
The IT and business process outsourcing (BPO) market in the UK and Ireland was worth $52 billion in 2009. This report combines primary research on customer satisfac
|
2010 |
2.500,00$ |
| |
State of the Global Finance and Accounting Outsourcing Industry 2010
The Black Book of Outsourcing
Introduction
The global outsourced finance and accounting (F&A) market was valued at $21.6bn in 2009. This report combines primary research on customer satisfaction with assessm
|
2010 |
2.500,00$ |
| |
The Black Book of Outsourcing: State of the Outsourcing Industry 2010
The Black Book of Outsourcing
Introduction
The global outsourcing market is worth in excess of $600 billion annually. This report combines primary research on customer satisfaction with assessments of market a
|
2010 |
4.995,00$ |
| |
Growth Opportunities and Markets for IT Outsourcing: New possibilities for contact center, infrastructure, applications and business process outsourcing
Business Insights
IT outsourcing is a growing market, with the number of firms using outsourcing for one or more of their operations increasing. Demand for IT outsourcing is strong in both establish
|
2007 |
1.910,00$ |
| |
Managing the double-edged outsourcing/offshoring sword
Ovum
Corporate IT shops in the US are facing what will become a critical IT skills shortage – a shortage attributable to a combination of the imminent mass retirement of baby boomers an
|
2007 |
1.990,00$ |
| |
Transformational outsourcing: best practices
Ovum
The notion of transformational outsourcing is marketed less today by vendors than a few years ago. We think there are several reasons for this. One of the main reasons is that most
|
2007 |
2.500,00$ |
| |
The Call Center Outsourcing Outlook: Developing opportunities in a commodity market
Business Insights
The Global Retail Banking
/ Best-Practice Company Analysis
|
2005 |
1.910,00$ |
| |
Growth Strategies in Outsourcing: High value IT outsourcing sectors and vertical markets
Business Insights
Business process outsourcing
/ Human resources outsourcing
/ Offshore/onshore outsourcing
/ Utility/on-demand delivery
/ Vertical focus: Financial services
/ Vertical focus: Public sector
/ Vertical focus: Retail
/ Vertical focus: Telecoms
|
2005 |
1.910,00$ |
| |
The IT Outsourcing Outlook: Fast growth sectors and the leading players
Business Insights
Affiliated Computer Services (ACS)
/ BT Global Services
/ Capita Group ...
/ IT outsourcing: Market trends
/ Accenture
|
2004 |
1.910,00$ |
| |
The Financial Services Outsourcing Outlook: Fast growth markets, opportunities and competitive strategies
Business Insights
An introduction to financial services outsourcing
/ Financial services outsourcing market analysis
/ Business process outsourcing in financial services
/ BPO focus: US insurers
/ FS customer relationship outsourcing: Europe
/ FS customer relationship outsourcing: North America
/ Infrastructur
|
2004 |
1.910,00$ |
| |
Faktenkontor GmbH
|
2011 |
126,00€ |
| |
Faktenkontor GmbH
|
2009 |
126,00€ |
| |
Erfolgsmodelle im Outsourcing 2008
Faktenkontor GmbH
Der Berichtsband „Erfolgsmodelle im Outsourcing“ stellt die Ergebnisse einer Online-Befragung dar, die im Auftrag von Steria Mummert Consulting in Kooperation mit der InformationWe
|
2008 |
126,00€ |
| |
Erfolgsmodelle im Outsourcing 2007
Faktenkontor GmbH
In welchem Stadium befindet sich Outsourcing in Ihrem Unternehmen?
/ Welches Modell wurde bzw. soll für das Outsourcing realisiert werden?
/ Was wurde bzw. soll outgesourct werden?
/ In welchem Umfang haben Sie bzw. beabsichtigen Sie outzusourcen?
/ In welchen konkreten Bereichen beabsichtigen S
|
2007 |
126,00€ |
| |
Erfolgsmodelle im Outsourcing 2006
Faktenkontor GmbH
In welchem Stadium befindet sich Outsourcing in Ihrem Unternehmen?
/ Welches Modell wurde bzw. soll für das Outsourcing realisiert werden?
/ Was wurde bzw. soll outgesourct werden?
/ In welchem Umfang haben Sie bzw. beabsichtigen Sie outzusourcen?
/ In welchen konkreten Berei
|
2006 |
126,00€ |
| |
IC MARKET MONITOR Insight® IT-Outsourcing Services 2003 in Österreich
Interconnection Consulting
Durchdringungsgrad der einzelnen IT-Outsourcing Dienstleistungen in Österreich / Planungsvorhaben der einzelnen IT-Outsourcing Dienstleistungen / Zufriedenheit bzw. Probleme mit bestehenden IT-Outsourcing Leistungen / Kriterien für die Wahl des Outsourcing Partners / Markenbekanntheit der Anbieter i
|
2003 |
4.900,00€ |
| |
